PC Support Technician Diploma: Hands-On Training for IT Professionals

This program helps you develop the hands-on skills required for supporting end users and collaborating in IT, ERP, and CRM environments, using tools like PC hardware, SAP, and Salesforce.

Our diploma provides the knowledge needed to thrive as a PC Support Technician, covering key areas like computer systems, networking, operating systems, and software. This is critical for careers in technical support or as a support specialist.

You will gain expertise in troubleshooting, configuring, and resolving issues on both Windows and Linux systems.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

19 Elmwood Drive, Calgary, Alberta T2P 2G7
Phone: +1 403-512-9800
Email: info@worldwithepic.today

PCC Information

Registered Training Organisation #CA29471058392
Registered under the Canadian Skills and Training Authority (CSTA)